Frequently asked.
The short version of what SEDER ONE is, how it fits, and what happens to your data.
About the product
What is SEDER ONE?
The back office an owner-led team doesn't have. Instead of a heavyweight ERP or a dozen disconnected apps, you switch on the blocks your business needs from a library of 70+ — invoicing, stock, scheduling, the books. Everything shares one connected record, so nothing is re-typed between tools.
Is it an ERP?
No. An ERP is for a company with an admin department. This is for you — you run the business and do the work, and it quietly handles the parts a back office would: invoicing, stock, the books. It has the depth — contacts, commerce, inventory, projects, accounting — without the enterprise price tag, the months-long setup, or the wall of screens you'll never use.
How is it different from QuickBooks + Shopify + a booking app?
Those work individually, but you become the integration — re-typing and reconciling between them, and paying several bills. SEDER ONE is one system with one shared record: a customer, a product or a payment exists once and is used everywhere.
Getting started
How long does it take to set up?
Minutes, not months. A setup wizard captures your basics; one of fifteen industry starter templates turns on a tailored module set and can load sample data so you're exploring a working system immediately.
Do I have to know which modules I need up front?
No. Start from a template or the foundation, and add or remove blocks any time as you grow — with no migration and nothing new to learn.
Can I import my existing data?
Yes — guided CSV import for contacts, products and suppliers.
Fit & flexibility
Which businesses is it for?
Growing businesses that have outgrown spreadsheets and a patchwork of SaaS — cafés and restaurants, shops, agencies and studios, trades and field-service firms, salons, clinics, gyms and more. Also multi-brand operators and agencies who run several businesses from one platform.
Can it handle my specific fields and workflow?
Add custom fields to any record, and shape your module set to your trade. The platform bends to your business, not the other way around.
Does it work in my language and currency?
Five languages with a per-user interface language, plus your primary currency and tax profile — all configurable per business.
Can it run more than one business or brand?
Yes. Each business runs in its own dedicated, isolated instance — its own data and branding, with no crossover between brands. Operators and agencies run many of them as one managed fleet.
Money & trust
Does it do proper accounting?
Yes — double-entry books that post automatically from invoices, payments and expenses, with VAT, bank reconciliation, and live profit & loss and balance sheet.
Can customers pay online?
You connect your own Stripe account and take card payments against an invoice, and overdue invoices chase themselves automatically (dunning). A customer-facing portal where clients view their documents and pay for themselves is a preview today, with the full self-serve experience on the way.
Who can see and do what?
Role-based access keeps each person in their lane, and an append-only audit log records actions across the platform — accountable by design and ready for auditors.
Is my data locked in?
No. One-click full export produces a complete, machine-readable copy any time, and SEDER ONE can be self-hosted. Your data is always yours.
What does it cost?
Pricing is being finalised. Join early access and we'll share it with you first.
Practical
What do I need to run it?
Just a browser — it's a modern web app, nothing to install, on desktop and mobile.
Is there a mobile experience?
Yes — the interface adapts to phones, including a proper mobile navigation drawer, so frontline staff can work from a phone.
Can I self-host it?
Yes — SEDER ONE can be hosted for you or self-hosted, so you're never trapped.